Bibin Prathap
Professional Summary
AI Strategy Leader and Microsoft MVP with 14+ years of enterprise delivery, including 6+ years architecting and scaling Generative AI, on-premise LLM and Enterprise RAG programs for sovereign government and Fortune-class clients in the UAE. Proven record of leading cross-functional teams of 10+ engineers, data scientists and BI analysts; delivering GenAI platforms that cut decision-support latency by 40%, reduced manual workloads by 35–40%, and unlocked an estimated AED 25M+ in annual operational value while maintaining 100% compliance with UAE data sovereignty requirements. Senior Member, IEEE. Fellow, BCS. Chartered Engineer (CEng).
Technical Skills
AI / ML Models: LLaMA 3, DeepSeek, Mistral, GPT-4, Claude, TensorFlow, PyTorch, Hugging Face Transformers, scikit-learn.
Generative AI & RAG: Retrieval-Augmented Generation (RAG), GraphRAG, Agentic AI, LangChain, LlamaIndex, Semantic Kernel, Prompt Engineering, Fine-tuning, LoRA, PEFT, RLHF, Evaluation & Guardrails.
Vector / Knowledge Stores: Weaviate, FAISS, Pinecone, Milvus, pgvector, Neo4j (Knowledge Graphs).
MLOps / LLMOps: Azure AI Foundry, Azure OpenAI, vLLM, Ollama, Kubernetes, Docker, Terraform, MLflow, CI/CD, Monitoring & Observability.
Cloud & Infrastructure: Microsoft Azure, AWS, On-Premise GPU Clusters, Sovereign / Air-Gapped Deployments.
Data & BI: Power BI, SQL, PL/SQL, Data Governance, Data Quality, CDMP practices, Predictive Analytics, NLP (Arabic & English).
Engineering: Python, Node.js, .NET / C#, Java, React, Next.js, Angular, FastAPI, REST & BPMN APIs, Microservices.
Mobile / Geospatial: Android & iOS, React Native, Flutter, ArcGIS / Esri, Google Maps API.
Leadership: AI Strategy, Executive Stakeholder Management, Vendor & TCO Negotiation, Program Delivery, Team Building (10+), Mentoring.
Professional Experience
- Defined and executed the enterprise-wide AI strategy adopted by C-suite leadership, unlocking an estimated AED 25M+ in annual operational value across 8 government business units.
- Architected an on-premise Generative AI RAG pipeline (LLaMA 3 / DeepSeek + Weaviate) that reduced document retrieval and decision-support time by 40%, with 100% compliance to UAE data sovereignty requirements.
- Led a cross-functional team of 10+ AI engineers, data scientists and BI analysts; established the MLOps / LLMOps operating model that cut model deployment lead time from 6 weeks to 5 days (~85% faster time-to-production).
- Transformed municipal inspection operations from a System of Record into a System of Intelligence, lifting inspector productivity by 35% and first-pass compliance accuracy from 72% to 94%.
- Delivered an executive BI and predictive-analytics platform used daily by 500+ government users, replacing 200+ manual reports and reducing reporting cycle time by 70%.
- Owned vendor negotiations and TCO modelling for sovereign GenAI infrastructure, delivering a 3-year on-prem LLM stack at ~60% lower TCO than equivalent public-cloud SaaS.
- Delivered a Complaints Search AI built on vector search and RAG that reduced average case-lookup time from ~45 seconds to under 3 seconds (~93% faster) across 1.2M+ historical records.
- Launched a GIS Self-Service platform exposing 200+ geospatial layers to 600+ business users, eliminating ~8,000 hours/year of analyst-mediated map requests and accelerating planning decisions by 50%.
- Lead AI Architect for the flagship Abu Dhabi Municipality engagement (USD 4M+ TCV); 100% on-time delivery across 3 program phases and a follow-on contract extension.
- Architected an enterprise NLP automation suite processing 1M+ Arabic and English documents per month, reducing manual case-handling effort by 40% and saving ~15,000 staff-hours annually.
- Fine-tuned domain-specific LLMs that lifted classification accuracy from 78% to 93%, improving SLA compliance on regulated workflows by 25%.
- Mentored a delivery pod of 7 consultants and data scientists, achieving 95%+ client CSAT across two consecutive review cycles.
- Delivered a government-grade Performance Dashboard / KPI platform adopted by 12+ departments, cutting monthly KPI consolidation time by 80%.
- Built embassy-grade secure email and media-reporting software handling 50,000+ classified submissions annually with zero recorded data-leak incidents.
- Introduced reusable component architecture that reduced new-module delivery time by ~30% and onboarded 3 junior developers to full productivity within 4 weeks.
- Led a 5-engineer Agile/Scrum team and shipped 4 enterprise products (Manufacturing ERP, Cargo/Parcel, Forex, CRM), growing recurring license revenue ~20% YoY.
- Re-architected the front-end to Angular 6 with modular APIs, improving page-load performance by 45% and reducing post-release defect rate by 35%.
- Hardened production infrastructure (app server, firewall, release pipeline) achieving 99.9% uptime across 3 customer-facing platforms.
- Established code-review and QA gates that lowered escaped-defect rate by 50% within two release cycles.
- Delivered an integrated ERP (Finance, Sales, Inventory, Procurement, Asset Management) for 6 enterprise clients, automating ~2,000 staff-hours/month per client.
- Built a banking call-center platform that improved average call-handling time by 30% and lifted first-call resolution by 18%.
- Developed an online CRM with Lead → Quotation → Invoice automation that shortened sales-cycle time by ~25% for early adopters.
- Designed and shipped 12 production e-commerce platforms generating a combined 7-figure AED in annual GMV.
- Integrated PCI-compliant online payments (Mashreq Bank, PayPal, Etisalat Comtrust), with 99.5%+ checkout success and zero chargeback-fraud incidents.
- Mentored 4 junior developers, raising team velocity ~20% over two sprints and standardising the .NET delivery playbook for subsequent client projects.
Selected Projects
- VeritasGraph — Sovereign GraphRAG framework for enterprise-grade AI with verifiable attribution; 170+ GitHub stars. Stack: Python, LangChain, Neo4j, LLMs, RAG.
- WhatsApp Chatbot (open source) — Conversational AI for e-commerce automation; 97+ stars, 57+ forks. Stack: Node.js, WhatsApp API.
- Full-Stack ERP — Django + React enterprise ERP; 68 stars, 33 forks.
Publications
- VeritasGraph: A Sovereign GraphRAG Framework for Enterprise-Grade AI with Verifiable Attribution — 3rd International Conference on Advancing Sustainable Futures, Abu Dhabi University, 2025.
- A Data-Driven Framework for Urban Mobility: Real-Time Traffic Analysis in Dubai Using Google Maps API and R — IEEE International Conference Proceedings, 2023.
Certifications & Memberships
- Microsoft Most Valuable Professional (MVP) — AI Platform / Azure AI Services, 2025.
- Fellow of the British Computer Society (FBCS), 2025.
- Chartered Engineer (CEng) — Institution of Engineering and Technology (IET), 2025.
- IEEE Senior Member, 2025.
- CDMP Associate — DAMA International, 2025.
- UAE Golden Visa — Persons with Specialized Talents, 2023.
- Oracle Forms Developer — Certified Professional.
- Oracle PL/SQL Developer — Certified Associate.
- Microsoft OpenHack: DevOps.
Education
Languages
English (Professional), Malayalam (Native), Hindi (Conversational), Arabic (Basic).